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Requirement for knowledge management: business driving information technology

Loye (Lynn) Ray (Towson University, Towson, Maryland, USA.)

Journal of Knowledge Management

ISSN: 1367-3270

Article publication date: 30 May 2008




The paper aims to provide a roadmap for organizations to implement a knowledge management system that reduces loss of critical information and improves data retrieval.


The focus is on how to devise and implement a knowledge management system where information is sorted by definition, business requirements, and implementation.


The paper provides information for defining information sources and simplifying data retrieval. It recognizes the need to collect and retain corporate information through cooperation of knowledge workers. Centralized storage and retrieval of information is critical to knowledge management.


This paper provides insight and help in eliminating loss of corporate knowledge when skilled workers leave or retire.



Ray, L.(L). (2008), "Requirement for knowledge management: business driving information technology", Journal of Knowledge Management, Vol. 12 No. 3, pp. 156-168.



Emerald Group Publishing Limited

Copyright © 2008, Emerald Group Publishing Limited

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