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The role of knowledge management in the space industry: important or superfluous?

Phillip Olla (Associate Professor at the School of Business at Madonna University in Michigan USA)
Jeanne Holm (Chief Knowledge Architect at the Jet Propulsion Laboratory (JPL), California Institute of Technology.)

Journal of Knowledge Management

ISSN: 1367-3270

Article publication date: 1 March 2006

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Abstract

Purpose

This article aims to describe the importance of knowledge management (KM) to the space industry.

Design/methodology/approach

Drawing from a range of literature published in the academic and industry arenas, also including articles published in this special issue. The authors also apply their personal experience and practical knowledge.

Findings

Implementations in KM within aerospace organizations and space industry have grown beyond mere technology thrusts, and now include aspects of culture, people, and process. These more sophisticated KM tasks build on technology and information to help guide organizations through the intricacies of working with international teams and making ever‐more‐complex decisions.

Practical implications

All organizations make mistakes; an important factor for recovering from these errors and avoiding the repetition of these problems is the implementation of a knowledge management system (KMS).

Originality/value

Most general KM articles discuss KM from the technology thrusts; this article describes how the implementation in KMS within space organizations has grown beyond mere technology thrusts and now includes aspects of culture, people, and process.

Keywords

Citation

Olla, P. and Holm, J. (2006), "The role of knowledge management in the space industry: important or superfluous?", Journal of Knowledge Management, Vol. 10 No. 2, pp. 3-7. https://doi.org/10.1108/13673270610656584

Publisher

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Emerald Group Publishing Limited

Copyright © 2006, Emerald Group Publishing Limited

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