To read the full version of this content please select one of the options below:

From sashimi to zen‐in: the evolution of concurrent engineering at Fuji Xerox

Katsuhiro Umemoto (Professor of Knowledge Management at the Graduate School of Knowledge Science, Japan Advanced Institute of Science and Technology, Ishikawa‐ken, Japan (ume@jaist.ac.jp).)
Atsushi Endo (Doctoral student, Graduate School of Knowledge Science, Japan Advanced Institute of Science and Technology, Ishikawa‐ken, Japan. (endou‐a@jaist.ac.jp).)
Marcelo Machado (Doctoral student, Graduate School of Knowledge Science, Japan Advanced Institute of Science and Technology, Ishikawa‐ken, Japan.)

Journal of Knowledge Management

ISSN: 1367-3270

Article publication date: 1 August 2004

Abstract

This case study examines the evolution of R&D knowledge management at Japan’s business equipment maker Fuji Xerox, from the sashimi system, a Japanese origin of concurrent engineering, to its successor zen‐in system, which is composed mainly of a real high‐tech discussion room equipped with databases that provide technical information and two 70‐inch displays that shows virtual but real‐size, three‐dimensional graphic models. We found that Fuji Xerox has chosen the “hybridization strategy” that mixes human‐based and IT‐based knowledge‐sharing techniques. We also argue that concurrent engineering provides not only efficiency benefits but also positive effects on group and organizational creativity. Finally we present a conceptual framework of “how concurrent engineering works”, i.e. uncertainty and diversity necessitate concurrency which produces such benefits as efficiency and creativity, and which in turn realizes product integrity.

Keywords

Citation

Umemoto, K., Endo, A. and Machado, M. (2004), "From sashimi to zen‐in: the evolution of concurrent engineering at Fuji Xerox", Journal of Knowledge Management, Vol. 8 No. 4, pp. 89-99. https://doi.org/10.1108/13673270410548504

Publisher

:

Emerald Group Publishing Limited

Copyright © 2004, Emerald Group Publishing Limited