TY  - JOUR
AB  - Traditional organizations with heavy internal competition, rigid functional silos and undue compartmentalization exhibit sub‐optimal performance by inhibiting critical knowledge flows. Cross‐functional teaming attempts to solve this problem by building organizational connections across functional silos. However, merely bringing members of formerly isolated departments together produces only marginal increases in performance. Any synergistic collaboration is likely to arise serendipitously and unpredictably. We propose a systematic approach for combining the principles of knowledge management and cross‐functional teaming in ways that purposefully enhance knowledge flows and result in significant improvements in organizational performance as measured by cost, time and quality.
VL  - 8
IS  - 3
SN  - 1367-3270
DO  - 10.1108/13673270410541097
UR  - https://doi.org/10.1108/13673270410541097
AU  - Mohamed Mirghani
AU  - Stankosky Michael
AU  - Murray Arthur
PY  - 2004
Y1  - 2004/01/01
TI  - Applying knowledge management principles to enhance cross‐functional team performance
T2  - Journal of Knowledge Management
PB  - Emerald Group Publishing Limited
SP  - 127
EP  - 142
Y2  - 2024/04/24
ER  -