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Developing a measure of knowledge management behaviors and practices

Jenny Darroch (School of Business, University of Otago, Dunedin, New Zealand (jdarroch@business.otago.ac.nz).)

Journal of Knowledge Management

ISSN: 1367-3270

Article publication date: 1 December 2003

8406

Abstract

Knowledge management has recently emerged as a new discipline and is generating considerable interest among academics and managers. Given its newness, there is still little guidance in the extant literature on how to measure knowledge management. This paper presents the first scale developed to measure knowledge management behaviors and practices and in so doing provides construct boundaries that should enable the development of a theory of knowledge management (Zaltman et al., 1973).

Keywords

Citation

Darroch, J. (2003), "Developing a measure of knowledge management behaviors and practices", Journal of Knowledge Management, Vol. 7 No. 5, pp. 41-54. https://doi.org/10.1108/13673270310505377

Publisher

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MCB UP Ltd

Copyright © 2003, MCB UP Limited

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