Managing knowledge for personal and organisational benefit

Abstract

The authors build on a recent article which highlighted the difficulty that many managers have in understanding why knowledge management (KM) is important for them personally and their organisation. It argued that the issue can be addressed by ensuring that KM is understood in ways that illustrate its managerial currency, actionability and relevance and described how to achieve currency and actionability of the KM idea. This second paper addresses “personal relevance”, the other essential characteristic of usable ideas. The authors illustrate how different managerial roles can appreciate this personal relevance by focusing their activity selectively on different domains of managerial knowledge and specific, targeted knowledge management activities. KM is revealed as a usable idea which enhances their personal effectiveness, organisational influence and credibility as well as long‐term organisational interest. A personal KM audit is presented.

Citation

Bailey, C. and Clarke, M. (2001), "Managing knowledge for personal and organisational benefit", Journal of Knowledge Management, Vol. 5 No. 1, pp. 58-68. https://doi.org/10.1108/13673270110384400