This paper sets out to look at social inclusion among users within services, asking the questions is there a general measure of agreement about what social inclusion means to people, and is there an accepted way of measuring these views? The initiative was funded by the NIHR Research Methods programme now part of the Health Technology Assessment group at Southampton. Nine focus groups explored what people understand by ‘social inclusion’ and concept mapping was used to try and define the term. The research methods are reported here, along with plans for the future.
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