TY - JOUR AB - As part of their work on social inclusion, the Care Services Improvement Partnership (CSIP) asked Richard Hayes to facilitate a learning set for managers who work in mental health organisations and who are current or recent recipients of the services provided by these agencies. This article brings together some of the strands of their learning as a group and provides an insight into what it is like to operate in both worlds. VL - 12 IS - 3 SN - 1366-6282 DO - 10.1108/13666282200800026 UR - https://doi.org/10.1108/13666282200800026 AU - Hayes Richard PY - 2008 Y1 - 2008/01/01 TI - Service users as managers: two sides of the same coin or a different currency? T2 - A Life in the Day PB - Emerald Group Publishing Limited SP - 23 EP - 25 Y2 - 2024/04/25 ER -