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Defining expertise by experience

Joanna Fox (Anglia Ruskin University, Cambridge & Chelmsford)

A Life in the Day

ISSN: 1366-6282

Article publication date: 1 May 2008



Drawing partly on her own experience, Joanna Fox seeks to unpack the expertise that service users bring to the design and delivery of mental health services. Service user involvement cannot be imposed by policy diktat from above, she argues. Rather, it must be nurtured at the grass roots, by allowing service users to take control over their own lives, and their care and treatment.


Fox, J. (2008), "Defining expertise by experience", A Life in the Day, Vol. 12 No. 2, pp. 17-20.



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Copyright © 2008, Emerald Group Publishing Limited

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