A Tale from the Sharp End of the Benefit System

Abstract

Jim describes the chaotic administration of Housing and Council Tax Benefit in wealthy South‐East England today. He doesn't detail his feelings and the impact on his aspiration to work again. The Welfare Reform Bill contains absolutely no reform whatsoever on Housing Benefits. How can the Government believe they are tackling disincentives to work where a change of benefit name (not even a month in work) takes eight months to resolve?

Citation

Jim (1999), "A Tale from the Sharp End of the Benefit System", A Life in the Day, Vol. 3 No. 3, pp. 30-32. https://doi.org/10.1108/13666282199900030