Having Your Say

Abstract

The word ‘empowerment’ appears in the description of almost every project these days, so we have come a long way from the old paternalism. It means that the people who use a service should have some power over how it is run and what it does. This is great, but how do people get to participate? For most projects, the answer is to have meetings.So this edition of Keys to power is mostly about meetings, and asks how they can be harnessed to ensure that everyone has a say.

Citation

Bates, P. (1998), "Having Your Say", A Life in the Day, Vol. 2 No. 2, pp. 21-23. https://doi.org/10.1108/13666282199800013