Type C workplace interventions
James Kirk
(James Kirk is Professor of Human Resource Development at the Western Carolina University, Western Carolina, USA)
Sherrie Howard
(Sherrie Howard, is a Graduate Student at the Western Carolina University, Western Carolina, USA)
Illona Ketting
(Illona Ketting is a Graduate Student at the Western Carolina University, Western Carolina, USA)
Courtney Little
(Courtney Little is a Graduate Student at the Western Carolina University, Western Carolina, USA)
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Abstract
This paper describes the appropriate uses of Type C interventions and presents three case studies for analysis and discussion. Type C change interventions include counseling, coaching, and consulting. Each intervention involves a service provider who assumes the dual role of “helper” and “change agent”. Each intervention also has unique characteristics that make it particularly suited to affecting different types of changes in organizations.
Keywords
Citation
Kirk, J., Howard, S., Ketting, I. and Little, C. (1999), "Type C workplace interventions", Journal of Workplace Learning, Vol. 11 No. 3, pp. 105-114. https://doi.org/10.1108/13665629910264271
Publisher
:MCB UP Ltd
Copyright © 1999, MCB UP Limited