Handling conflicts
Jay T. Knippen
(Jay T. Knippen is based at the Department of Management, College of Business Administration, Universtiy of South Florida, USA)
Thad B. Green
(Thad B. Green is President, Thad Green Enterprises, Inc., Georgia, USA)
4461
Abstract
With the large number of people each employee must work around and see daily, and the wide spectrum of backgrounds, it is almost a sure bet that conflicts will occasionally arise. There may be personality clashes, misunderstandings, miscommunications, disagreements, or just plain dislikes. Whatever the reason, every employee, sooner or later, must learn how to cope with, or handle, conflicts.
Keywords
Citation
Knippen, J.T. and Green, T.B. (1999), "Handling conflicts", Journal of Workplace Learning, Vol. 11 No. 1, pp. 27-32. https://doi.org/10.1108/13665629910250924
Publisher
:MCB UP Ltd
Copyright © 1999, MCB UP Limited