How to measure an organization’s learning ability: a learning orientation: part I

Abstract

Views the organization as a learning system and focuses on three key characteristics of a learning organization: learning process, learning orientation and facilitating factors within an organization. The interrelation and details of these topics are described in detail. Posits that a measurement methodology and communications medium must be formalized to enable an organization to become a learning organization. Develops a model against which a desired state can be defined for an organization. States that initiating necessary changes to create a successful learning organization must begin at the top of an organization. Examines the questions of progress measurement and implementation of policies and processes.

Citation

Appelbaum, S.H. and Reichart, W. (1997), "How to measure an organization’s learning ability: a learning orientation: part I", Journal of Workplace Learning, Vol. 9 No. 7, pp. 225-239. https://doi.org/10.1108/13665629710190031