TY  - JOUR
AB  - Counselling at work services are developing all the time.
Traditionally they fall into two groups: in‐house and contracted out
services. Confidential Counselling Services (CCS) provides an
alternative: a dedicated out‐of‐house service delivered via a known
counsellor(s). Provides a descriptive outline of CCS. The second part
considers whether CCS is an Employee Assistance Programme (EAP).
Presents a historical overview of their development, leading to a
four‐stage model of EAPs. From this suggests a typology of EAPs:
disease; client centred; employee‐work interface; and, the company as
client. Research is needed to demonstrate the existence of this
typology. In terms of the above, and its core functions, CCS bears some
of the hallmarks of an EAP.
VL  - 4
IS  - 2
SN  - 0955-8217
DO  - 10.1108/13665629210013474
UR  - https://doi.org/10.1108/13665629210013474
AU  - Bull Andrew D.
PY  - 1992
Y1  - 1992/01/01
TI  - Confidential Counselling Service: A New Breed of EAP?
T2  - Employee Councelling Today
PB  - MCB UP Ltd
SP  - 25
EP  - 28
Y2  - 2024/04/24
ER  -