TY - JOUR AB - This paper illustrates and discusses a pedagogical model that views knowledge as a source for learning to occur. In this model, learning is viewed as a process that allows workers to advance from novices to experts through three levels of knowledge acquisition: know‐what, know‐how, and know‐why. Different types of knowledge require different learning methods and entail different learning activities. Built upon this model, a corporate e‐learning system entitled UNCLE (using notes for a case‐based learning environment) was developed and pilot tested. The pilot testing of UNCLE showed encouraging learning results and suggested that a well‐defined structure for learning components and processes is favorable in a corporate environment. VL - 14 IS - 1 SN - 1366-5626 DO - 10.1108/13665620210422415 UR - https://doi.org/10.1108/13665620210422415 AU - Wang Feng‐Kwei PY - 2002 Y1 - 2002/01/01 TI - Designing a case‐based e‐learning system: what, how and why T2 - Journal of Workplace Learning PB - MCB UP Ltd SP - 30 EP - 43 Y2 - 2024/04/24 ER -