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Dignity in care survey in North Wales

Gareth Morgan (Based at NHS Wales, Llanharan, UK)

Working with Older People

ISSN: 1366-3666

Article publication date: 1 April 2012



This paper aims to report on a survey conducted within North Wales regarding the perceptions of older people on dignity in care issues in the services received.


The North Wales Dignity in Care Forum did a survey, driven by the question: What one change today could make a difference to you tomorrow? National Health Service and local authority organisations participated in the survey. In total, 499 responses were received.


Some key themes were identified, particularly relating to keeping independence, individual respect and personal care. National Health Service and local authority responses had some differences.

Research limitations/implications

Limitations include an absence of demographic data, an open sampling frame, so a response rate was difficult to measure and an inability to validate or further explore issues raised. This survey shows the value of a rapid and simple method of collecting information from older people accessing services.


The findings of the North Wales survey may help in taking forward new models of working for older people, especially for the most vulnerable.



Morgan, G. (2012), "Dignity in care survey in North Wales", Working with Older People, Vol. 16 No. 4, pp. 175-179.



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Copyright © 2012, Emerald Group Publishing Limited