TY  - JOUR
AB  - Making the psychological contract a practical construct for organisations in managing relationships with stakeholders demands a simple but accurate model of the perceptual dynamics. The model presented here is based upon three meanings of the term value — value as worth, as respect and as beliefs. Aligning the perceptions of employees and the organisation on the nature of the value exchange provides a basis for measuring the quality or ‘perceived fairness’ of the psychological contract in action. The same principle applies to the psychological contract with all other stakeholder groups.
VL  - 9
IS  - 4
SN  - 1363-254X
DO  - 10.1108/13632540510621597
UR  - https://doi.org/10.1108/13632540510621597
AU  - Clutterbuck David
PY  - 2005
Y1  - 2005/01/01
TI  - Communication and the psychological contract
T2  - Journal of Communication Management
PB  - Emerald Group Publishing Limited
SP  - 359
EP  - 364
Y2  - 2024/04/26
ER  -