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The relationship between corporate identity structures and communication structures

Frank Körver (Bennis Porter Novelli, Amsterdamsweg 204, 1182 HL Amstelveen, The Netherlands)
Betteke van Ruler (Free University of Amsterdam)

Journal of Communication Management

ISSN: 1363-254X

Article publication date: 1 July 2003



Organisations differ in the ways that they organise their communication disciplines. Contemporary literature features contributions from a number of noted authors, all focusing on the centralisation of communication. Scant attention, however, is paid to factors that are potentially capable of identifying the differences to be found in practice. This paper describes the results of a qualitative research project involving 16 major companies in the Netherlands. This project was initiated by Bennis Porter Novelli and designed to investigate the influence of corporate identity structure on the organisation’s communication structure. The research clearly shows that organisations with monolithic, branded and endorsed identity structures differ in the way they structure and coordinate their external communication disciplines.



Körver, F. and van Ruler, B. (2003), "The relationship between corporate identity structures and communication structures", Journal of Communication Management, Vol. 7 No. 3, pp. 197-208.




Copyright © 2003, MCB UP Limited

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