A social network‐based organizational model for improving knowledge management in supply chains
Abstract
Purpose
This paper aims to provide a social network‐based model for improving knowledge management in multi‐level supply chains formed by small and medium‐sized enterprises (SMEs).
Design/methodology/approach
This approach uses social network analysis techniques to propose and represent a knowledge network for supply chains. Also, an empirical experience from an exploratory case study in the construction sector is presented.
Findings
This proposal improves the establishment of inter‐organizational relationships into networks to exchange the knowledge among the companies along the supply chain and create specific knowledge by promoting confidence and motivation.
Originality/value
This proposed model is useful for academics and practitioners in supply chain management to gain a better understanding of knowledge management processes, particularly for the supply chains formed by SMEs.
Keywords
Citation
Capó‐Vicedo, J., Mula, J. and Capó, J. (2011), "A social network‐based organizational model for improving knowledge management in supply chains", Supply Chain Management, Vol. 16 No. 5, pp. 379-388. https://doi.org/10.1108/13598541111155884
Publisher
:Emerald Group Publishing Limited
Copyright © 2011, Emerald Group Publishing Limited