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Order lead‐time of grocery retailers in the UK and Greek markets

David A. Menachof (Cass Business School, City University, London, UK)
Michael A. Bourlakis (Brunel Business School, Brunel University, Uxbridge, UK)
Thrasyvoulos Makios (Makios Logistics Services, Thessaloniki, Greece)

Supply Chain Management

ISSN: 1359-8546

Article publication date: 7 August 2009

Abstract

Purpose

The purpose of this paper is to report the results of a comparative study of order lead times for firms operating in the UK and Greek food retail markets with the UK one being regarded at the forefront in terms of logistics efficiency.

Design/methodology/approach

The main research instrument is a survey of managers employed by the major food multiple retailers operating in the UK and Greece. Statistical analysis is employed to illustrate the variances and differences between these retailers.

Findings

The study illustrates that total lead‐time is longer than the sum of the components. This implies that there are non‐value‐added time delays that are occurring between the components and there is still room for improvement. It is also shown that any differences in lead‐time between Greek and UK grocery retailers have been effectively eliminated as the entrance of retail multinationals in Greece has forced domestic retailers to improve their logistics systems.

Originality/value

There is a scarcity of papers in the logistics field that cross‐examines the logistics performance of national grocery supply chains. This is addressed via the current paper that reports the results of a comparative study of order lead times for firms operating in two European food retail markets, the UK and Greece. The paper will be beneficial to the strategic thinking of retail logistics managers and will support further empirical research work in that academic field of study.

Keywords

Citation

Menachof, D.A., Bourlakis, M.A. and Makios, T. (2009), "Order lead‐time of grocery retailers in the UK and Greek markets", Supply Chain Management, Vol. 14 No. 5, pp. 349-358. https://doi.org/10.1108/13598540910980260

Publisher

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Emerald Group Publishing Limited

Copyright © 2009, Emerald Group Publishing Limited