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In pursuit of a sustainable supply chain: insights from Westpac Banking Corporation

Byron Keating (Centre of Business Services Science, University of Wollongong, Wollongong, Australia)
Ali Quazi (Faculty of Business and Government, University of Canberra, Canberra, Australia)
Anton Kriz (School of Business and Management, University of Newcastle, Ourimbah, Australia)
Tim Coltman (Centre of Business Services Science, University of Wollongong, Wollongong, Australia)

Supply Chain Management

ISSN: 1359-8546

Article publication date: 2 May 2008

Abstract

Purpose

The aim of this paper is to provide clues to industry and academia on how best to approach the challenge of developing a sustainable supply chain.

Design/methodology/approach

A case study was undertaken of the Westpac Banking Corporation – one of the world's most socially responsible banks – to examine how they approached the challenge of managing corporate social responsibility (CSR) in their supply chain.

Findings

This paper highlights some of the challenges and opportunities associated with extending corporate governance beyond the firm boundary. Specific attention is given to a discussion of assessment and governance tools.

Research limitations/implications

The use of a single case study limits the generalizability of these findings. Future research can build on these findings by extending the scope to include additional firms, regions and methods.

Practical implications

A best practice model is developed from the discussion to provide practical guidance to firms.

Originality/value

While the extension of CSR to the supply chain is an emerging area of interest, the literature provides few clues on how best to pursue sustainable supply chain management. This paper provides a valuable and timely contribution to this topic by reviewing the lessons and practices of a recognised CSR leader.

Keywords

Citation

Keating, B., Quazi, A., Kriz, A. and Coltman, T. (2008), "In pursuit of a sustainable supply chain: insights from Westpac Banking Corporation", Supply Chain Management, Vol. 13 No. 3, pp. 175-179. https://doi.org/10.1108/13598540810871217

Publisher

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Emerald Group Publishing Limited

Copyright © 2008, Emerald Group Publishing Limited