In this study, an attempt is made to explore how individual systems thinking ability impacts on the supply chain.
The authors used a range of different research methods including surveys, tests, and simulations.
The results showed that individual systems thinking ability greatly influences the practice of supply chain management.
This study suggests that the rationality of managers in the decision‐making process is good – for the supply chain. To improve the supply chain efficiency with a more realistic solution, inventory and production managers have to make decisions with the systems' thinking ability and the consistency.
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