To read this content please select one of the options below:

Supply chain competency: learning as a key component

Robert E. Spekman (Robert E. Spekman is Tayloe Murphy Professor of Business at the Darden Graduate School of Business, University of Virginia, Charlottesville, Virginia, USA.)
Joseph Spear (Joseph Spear is based at the Department of Sociology and Anthropology, James Madison University, Harrisonburg, Virginia, USA.)
John Kamauff (John Kamauff is based at PricewaterhouseCoopers, Baltimore, Maryland, USA.)

Supply Chain Management

ISSN: 1359-8546

Article publication date: 1 March 2002

7666

Abstract

Supply chain management has received in recent years a great deal of attention by practitioners and academics alike. The benefits that accrue to firms that effectively manage their supply chain partners range from lower costs to higher return on investment (ROI), to higher returns to stockholders. Yet, effective management of one’s supply chain is not easily accomplished. In this paper, we develop this capability as a core skill that will ultimately separate the winners from the losers. We develop the concept of supply chain competence and use learning as a proxy. We explore the pre‐conditions for learning to emerge and the impact of learning on supply chain performance. A number of factors that affect partner‐like behavior also affect learning. Also, learning appears to have a positive impact on performance measures relating to end‐customer satisfaction and being a more market‐focused supply chain. Learning does not appear to affect supply chain performance related to cost.

Keywords

Citation

Spekman, R.E., Spear, J. and Kamauff, J. (2002), "Supply chain competency: learning as a key component", Supply Chain Management, Vol. 7 No. 1, pp. 41-55. https://doi.org/10.1108/13598540210414373

Publisher

:

MCB UP Ltd

Copyright © 2002, MCB UP Limited

Related articles