The benefits of reverse logistics: the case of the Manchester Royal Infirmary Pharmacy

Liz Ritchie (Liz Ritchie is Teaching Company Associate, at the Manchester School of Management, UMIST, Manchester, UK.)
Bernard Burnes (Bernard Burnes is Senior Lecturer at the Manchester School of Management, UMIST, Manchester, UK.)
Paul Whittle (Paul Whittle is Project Officer, all at the Manchester School of Management, UMIST, Manchester, UK. )
Richard Hey (Richard Hey is Pharmacy Director at Manchester Royal Infirmary, Manchester, UK.)

Supply Chain Management

ISSN: 1359-8546

Publication date: 1 December 2000

Abstract

Describes a research project carried out within the Manchester Royal Infirmary (MRI) to evaluate and improve the recycling and disposal of pharmaceutical products. Discusses supply chain management practices in the National Health Service and, in particular, focuses on the concept of reverse logistics (the recycling of pharmaceutical stock for later re‐use). The research involved the analysis of returned stock from 28 hospital units and, from this data, the development and implementation of a revised recycling process within MRI Pharmacy. Concludes by arguing that there are significant financial and operational advantages to the NHS, and other organisations, in developing effective reverse logistics processes.

Keywords

Citation

Ritchie, L., Burnes, B., Whittle, P. and Hey, R. (2000), "The benefits of reverse logistics: the case of the Manchester Royal Infirmary Pharmacy", Supply Chain Management, Vol. 5 No. 5, pp. 226-234. https://doi.org/10.1108/13598540010350330

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Publisher

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MCB UP Ltd

Copyright © 2000, MCB UP Limited

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