Quality notes: empowerment and the system of profound knowledge

Abstract

Contends that while “empowerment” is a commonly used term, it is not defined operationally in the context of Deming’s theory of management (called “the system of profound knowledge”). Aims to define empowerment operationally in the context of Deming’s theory of management and to suggest a method by which to put it into practice.

Citation

(1996), "Quality notes: empowerment and the system of profound knowledge", International Journal of Quality Science, Vol. 1 No. 3, pp. 50-57. https://doi.org/10.1108/13598539610152499