Asserts that an environmental quality assessment programme is essential in ensuring sustainable development. Management needs a programme to enable it to provide value in its product and service delivery at high quality while also ensuring the safety and health of both the users of its services and the environment. Argues that, in order to achieve this goal, the value chain of the product must be studied from its inception to the end of the product’s life. Provides discussions and suggestions as to how this study could be undertaken and achieved.
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