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Does he have sugar in his tea? Communication between people with learning disabilities, their carers and hospital staff

Ruth Bell (MSc, BA (Hons) is a specialist practitioner learning disability hospital liaison nurse at Pennine Care NHS Foundation Trust, UK)

Tizard Learning Disability Review

ISSN: 1359-5474

Article publication date: 6 April 2012

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3961

Abstract

Purpose

This study seeks to evaluate a Hospital Passport tool designed to provide information and improve communication between people with learning disabilities and hospital staff.

Design/methodology/approach

This paper is a qualitative study, which explores people's experiences of good and bad communication in hospital and their experiences of how a Hospital Passport impacts on that process of communication.

Findings

The paper finds that a Hospital Passport can act as a useful multi‐agency resource to improve communication and continuity of care for people with learning disabilities.

Originality/value

The study leads to insights and suggestions for health and social care professionals and organisations as to how communication can be improved to benefit vulnerable groups in hospital.

Keywords

Citation

Bell, R. (2012), "Does he have sugar in his tea? Communication between people with learning disabilities, their carers and hospital staff", Tizard Learning Disability Review, Vol. 17 No. 2, pp. 57-63. https://doi.org/10.1108/13595471211218712

Publisher

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Emerald Group Publishing Limited

Copyright © 2012, Emerald Group Publishing Limited