The extent and patterns of multi‐stakeholder communications in annual report letters
Corporate Communications: An International Journal
ISSN: 1356-3289
Article publication date: 3 August 2012
Abstract
Purpose
The purpose of this paper is to determine whether CEOs use multi‐stakeholder communications in their annual report letters and to describe any patterns observed in those communications.
Design/methodology/approach
Annual report letters of the ten largest US companies were examined using content and text analysis procedures.
Findings
CEOs made little use of multi‐stakeholder communications in their annual letters. Some variations were found among the sample companies' letters, including differences in word counts, reading ease scores, and number of word types.
Research limitations/implications
A small sample of companies and one medium of communication were used in carrying out the study. Increasing the sample size, the array of industries represented, and the variety of media may yield more robust results.
Practical implications
Recommendations for communicating with a multi‐stakeholder audience are proposed.
Originality/value
The paper examines how stakeholders relate both to the organization and to one another, a focus not examined in great depth elsewhere in the literature.
Keywords
Citation
Hutt, R.W. (2012), "The extent and patterns of multi‐stakeholder communications in annual report letters", Corporate Communications: An International Journal, Vol. 17 No. 3, pp. 323-335. https://doi.org/10.1108/13563281211253557
Publisher
:Emerald Group Publishing Limited
Copyright © 2012, Emerald Group Publishing Limited