TY - JOUR AB - This is a case study of USA‐Japan intercultural communication, analyzing a one‐hour meeting between a US manager, a Japanese manager and a Japanese junior staff member of a US company operating in Japan. The study focuses on miscommunication caused by pragmatic transfer from Japanese, especially relating to silence, the ambiguity of “yes”, and different strategies of politeness between the US and Japanese managers. It is also discussed how both native and non‐native speakers should make their approach in order to understand each other and co‐construct the conversation in intercultural communication in an age when English is becoming a global language and could be separated from the cultures of English‐speaking countries. VL - 9 IS - 4 SN - 1356-3289 DO - 10.1108/13563280410564066 UR - https://doi.org/10.1108/13563280410564066 AU - Fujio Misa PY - 2004 Y1 - 2004/01/01 TI - Silence during intercultural communication: a case study T2 - Corporate Communications: An International Journal PB - Emerald Group Publishing Limited SP - 331 EP - 339 Y2 - 2024/04/26 ER -