The Ministry of Communications (MOC) in the Kingdom of Saudi Arabia has taken an aggressive approach to optimize the condition of its highway infrastructure. This includes pavement, bridges, culverts, tunnels, rest areas, and the multitude of related highway elements that comprise the transportation network. By maximizing quality given the available resources, the Ministry ensures that the focus is global and does not result in suboptimal maintenance decisions within the various subsystems comprising this elaborate network. The MOC had the insight to realize that a quality management system was needed to address the maintenance aspects of the Kingdom globally. Describes selected aspects of that system. This system integrates many diverse components to best address attaining global or system‐wide quality.
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