Examines the application and use of statistical process control (SPC) tools to improve the quality of maintenance work. Identifies areas in maintenance where SPC tools can be used. Gives an example that demonstrates the use of these tools in an integrated fashion and outlines the data needed to utilize these tools effectively. Finally, the need for an integration of the maintenance information system (MIS) and the quality information system (QIS) is highlighted.
Duffuaa, S.O. and Ben‐Daya, M. (1995), "Improving maintenance quality using SPC tools", Journal of Quality in Maintenance Engineering, Vol. 1 No. 2, pp. 25-33. https://doi.org/10.1108/13552519510089565
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