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Pre‐auditing through a knowledge base system for successful implementation of a QS 9000 based maintenance quality system

S. Muthu (P.S.G College of Technology, Coimbatore, Tamil Nadu, India)
S.R. Devadasan (P.S.G College of Technology, Coimbatore, Tamil Nadu, India)
Prakash Stephen Mendonca (P.S.G College of Technology, Coimbatore, Tamil Nadu, India)
G. Sundararaj (P.S.G College of Technology, Coimbatore, Tamil Nadu, India)

Journal of Quality in Maintenance Engineering

ISSN: 1355-2511

Article publication date: 1 June 2001

887

Abstract

Claims that the concepts of Total Productive Maintenance (TPM) fundamentally aim at applying Total Quality Management (TQM) philosophy in maintenance engineering. Emphasises the need of incorporating quality system and its monitoring to enhance maintenance quality. Points out that QS 9000 standard is expected to be a future quality system model in enterprises. Describes the design features of maintenance quality system model that has been developed based on QS 9000 standards. Cites the need of using continuous and economical knowledge which is possible only through the careful exploitation of information technology. Briefs the design of a knowledge base system and the development and performance of its pre‐auditing module. Presents a few sample screen outputs of this module. Concludes by suggesting the ways of productively exploiting the pre‐auditing module of the knowledge base system.

Keywords

Citation

Muthu, S., Devadasan, S.R., Stephen Mendonca, P. and Sundararaj, G. (2001), "Pre‐auditing through a knowledge base system for successful implementation of a QS 9000 based maintenance quality system", Journal of Quality in Maintenance Engineering, Vol. 7 No. 2, pp. 90-104. https://doi.org/10.1108/13552510110397386

Publisher

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MCB UP Ltd

Copyright © 2001, MCB UP Limited

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