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Emotional and social intelligence competencies: cross cultural implications

Robert J. Emmerling (Leadership Development Research Centre, Ramon Llull University, ESADE, Barcelona, Spain)
Richard E. Boyatzis (Departments of Organizational Behavior, Psychology, and Cognitive Science, Horvitz Chair of Family Business, Case Western Reserve University, Cleveland, Ohio, USA)

Cross Cultural Management: An International Journal

ISSN: 1352-7606

Article publication date: 3 February 2012




Continued research on the assessment and development of emotional and social intelligence competencies represents an opportunity to further both theoretical and applied applications of behavioral science to the management of human capital. While the field has continued to expand over the preceding decades, research has often trailed application, especially as it relates to cross‐cultural validity. The purpose of this introductory essay to this special issue of CCM serves to focus on cultural issues related to applied use of competencies in diverse cultures.


Emotional and social intelligence competencies are defined and an overview provided for the papers that will follow, with original research linking these constructs to performance in various occupations and cultures, as well as issues related to their development.


Emotional and social intelligence competencies are found to represent a practical and theoretically coherent, reliable and valid approach to assessing and developing individuals in diverse cultures.

Research limitations/implications

As an introductory essay, the paper lays the foundation for the following articles in this special issue.


Although competencies are in widespread use around the world, issues related to cross‐cultural validation are seldom studied empirically. This introductory essay and subsequent articles will help clarify emotional and social competencies as a behavioral approach to applying emotional intelligence to the practical needs of organizations.



Emmerling, R.J. and Boyatzis, R.E. (2012), "Emotional and social intelligence competencies: cross cultural implications", Cross Cultural Management: An International Journal, Vol. 19 No. 1, pp. 4-18.



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Copyright © 2012, Emerald Group Publishing Limited

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