Variation in communication satisfaction of academic staff in universities in Yemen depending on national culture
Cross Cultural Management: An International Journal
ISSN: 1352-7606
Article publication date: 8 February 2011
Abstract
Purpose
The purpose of this study is to provide an assessment of communication practices in universities in Yemen. The paper also gives further insight into the relationship between national culture (NC) and communication satisfaction (CS) of multicultural teams at universities.
Design/methodology/approach
The study used a quantitative research design and used quantitative instruments to collect data from 338 faculty members from different countries including professors, associate professors, assistant professors, teachers, and tutors working at four universities in Yemen. Data were collected using the CS questionnaire and the Value Survey Module.
Findings
The analysis of the data shows that the CS levels among the academic staff vary according to the nationality. In addition, analysis of the data revealed that there is a significant relationship between CS factors and NC dimensions.
Originality/value
This research provides valuable insight into the faculty members' development and performance. It may assist the multicultural academic staff to be able to help, improve working relationships, and understanding of intercultural communication which help them to reach a CS.
Keywords
Citation
Mohammed Al‐Nashmi, M. and Syd Abdul Rahman Hj. Syd Zin, H. (2011), "Variation in communication satisfaction of academic staff in universities in Yemen depending on national culture", Cross Cultural Management: An International Journal, Vol. 18 No. 1, pp. 87-105. https://doi.org/10.1108/13527601111104313
Publisher
:Emerald Group Publishing Limited
Copyright © 2011, Emerald Group Publishing Limited