Managing Chinese consumers' value profiles: a comparison between Shanghai and Hong Kong

Abstract

Purpose

This paper aims to demonstrate the degree of dissimilarities among Chinese individuals' value profiles by using data collected from Shanghai and Hong Kong.

Design/methodology/approach

The shortened version of the Rokeach Value Survey for consumer research by Munson and McQuarrie was used. The data collection was done by distributing copies of questionnaires to researchers' contacts who worked at financial intuitions, e.g. banks, brokers and insurance agencies in Shanghai and Hong Kong.

Findings

The current study demonstrates the degree of dissimilarities among Chinese individuals' value profiles by using data collected from Shanghai and Hong Kong.

Research limitations/implications

The study selects two developed cities of China only and the samples from the two cities are relatively small.

Practical implications

The results imply that value‐based information should be used together with demographic information for segmenting the market. The study suggests the number of segments for Shanghai and Hong Kong.

Originality/value

This study explains the significance of studying values in the context of market segmentation, particularly among Chinese populations.

Citation

Ramasamy, B., Au, A. and Yeung, M. (2010), "Managing Chinese consumers' value profiles: a comparison between Shanghai and Hong Kong", Cross Cultural Management: An International Journal, Vol. 17 No. 3, pp. 257-267. https://doi.org/10.1108/13527601011068351