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Virtual team collaboration and innovation in organizations

Leif Jarle Gressgård (International Research Institute of Stavanger, Bergen, Norway)

Team Performance Management

ISSN: 1352-7592

Article publication date: 8 March 2011

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Abstract

Purpose

Virtual teams, understood as teams with geographically dispersed members communicating primarily by use of information and communication technologies (ICT), have become a viable form for work in innovation projects involving one or several organizations. Knowledge development and creation of a shared understanding among team members are often stressed as fundamental to successful innovation processes. This paper aims to address how use of ICT in team collaboration impacts on the creation of a shared understanding and knowledge development within the teams, and how these factors are important for organizations' innovation capabilities.

Design/methodology/approach

Based on a review of the literature, the paper discusses how modern ICT may impact on the organization of innovative activities and organizations' innovation capabilities.

Findings

Several important factors related to the use of ICT in teams working on innovation projects are highlighted. A conceptual model and directions for future research based on a literature review are proposed.

Practical implications

Based on the discussion, a conceptual model is presented which highlights the need for well‐functioning computer‐mediated team interaction in order to realize the innovation potential of organizations.

Originality/value

The paper emphasizes the reciprocal significance of knowledge access and knowledge exploitation for organizations' innovation capabilities, and discusses how ICT impacts on both aspects.

Keywords

Citation

Jarle Gressgård, L. (2011), "Virtual team collaboration and innovation in organizations", Team Performance Management, Vol. 17 No. 1/2, pp. 102-119. https://doi.org/10.1108/13527591111114738

Publisher

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Emerald Group Publishing Limited

Copyright © 2011, Emerald Group Publishing Limited