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Organizational culture, group diversity and intra‐group conflict

You‐Ta Chuang (School of Administrative Studies, Atkinson College,York University, Toronto, Ontario, Canada)
Robin Church (Rotman School of Management, University of Toronto, Toronto, Ontario, Canada)
Jelena Zikic (Rotman School of Management, University of Toronto, Toronto, Ontario, Canada)

Team Performance Management

ISSN: 1352-7592

Article publication date: 1 January 2004



Past research on group diversity tends to overlook organizational contextual and group process variables. Although recent studies have revealed the main effects of group diversity on intra‐group conflict, it is important to examine the contextual factors reducing or facilitating those effects on intra‐group conflict. This paper presents a conceptual analysis and research proposals that build on past research on intra‐group conflict and organizational culture to examine the relationships between organizational culture, intra‐group conflict, and group diversity. The paper proposes that organizational cultural intensity and content have direct impact on intra‐group conflict and moderate the relationship between group diversity and intra‐group conflict, depending on the degree of value congruence and the value content shared among group members.



Chuang, Y., Church, R. and Zikic, J. (2004), "Organizational culture, group diversity and intra‐group conflict", Team Performance Management, Vol. 10 No. 1/2, pp. 26-34.



Emerald Group Publishing Limited

Copyright © 2004, Emerald Group Publishing Limited

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