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Cognitive and affective dimensions of trust in developing team performance

Ferda Erdem (Ferda Erdem is an Associate Professor at Akdeniz University, Faculty of Economic and Administrative Sciences, Antalya, Turkey.)
Janset Ozen (Janset Ozen is an Assistant, at Akdeniz University, Faculty of Economic and Administrative Sciences, Antalya, Turkey.)

Team Performance Management

ISSN: 1352-7592

Article publication date: 1 September 2003

12572

Abstract

In this study, the importance of a climate of trust in promoting teamwork is presented, and the findings of an empirical study of 50 work‐based teams are discussed. According to these findings, teams which show high levels of trust (both cognitive and affective dimensions of trust) perform better. As a result of these findings, it is strongly recommended that trust should be a primary value of the organisational culture, that behaviour which promotes trust and protection should be encouraged in teamwork, and that trustworthy behaviour should be treated as a measurement of performance for the purposes of employee appraisal.

Keywords

Citation

Erdem, F. and Ozen, J. (2003), "Cognitive and affective dimensions of trust in developing team performance", Team Performance Management, Vol. 9 No. 5/6, pp. 131-135. https://doi.org/10.1108/13527590310493846

Publisher

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MCB UP Ltd

Copyright © 2003, MCB UP Limited

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