The impact of cultural diversity on work team performance: a South‐African perspective

Abstract

In a culturally diverse environment, such as that found in South Africa it is imperative that one understands the dynamic elements that make us all different. As these differences influence the way individuals behave, it will influence their interaction in the workplace. The aim of this article is to reflect on the diversity issues as captured in a study conducted on operational level work teams in the security industry. One should expect to find substantial diversity problems where individuals, who traditionally do not have a history of mixing, are now working together to achieve organizational goals.

Citation

Kokt, D. (2003), "The impact of cultural diversity on work team performance: a South‐African perspective", Team Performance Management, Vol. 9 No. 3/4, pp. 78-83. https://doi.org/10.1108/13527590310482262