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Consumers, efficiency and e‐travel

Standing, C (School of Management Information Systems)
Standing, S (School of Marketing, Leisure and Tourism, Edith Cowan University)
Vasudavan, T (School of Marketing, Leisure and Tourism, Edith Cowan University)

Journal of Systems and Information Technology

ISSN: 1328-7265

Article publication date: 1 June 2004

Abstract

The on‐line purchase of travel related products has become an important sector to researchers to study the business success of the Internet. Early indications suggested that the Internet was likely to alter the travel industry from a structural perspective leading to a more consumer responsive environment. In this paper we examine the on‐line travel market and determine where the benefits have been for consumers and where problems still exist. We use theories related to market mechanisms to help assess the impact of the Internet on the travel industry.

Keywords

Citation

Standing, C., Standing, S. and Vasudavan, T. (2004), "Consumers, efficiency and e‐travel", Journal of Systems and Information Technology, Vol. 8 No. 1/2, pp. 1-9. https://doi.org/10.1108/13287260480000778

Publisher

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Emerald Group Publishing Limited

Copyright © 2004, Emerald Group Publishing Limited