In order to improve decision support through knowledge management it is becoming increasingly important to combine internal and external as well as quantitative and qualitative management information. The Internet is already one of the most important media for accessing external data and it might continue to grow in significance. The article describes the concept and prototype of an “Editorial Workbench” that helps to manage knowledge spread in internal and external sources in order to distribute the right information to the responsible decision maker in time. SAP decided to use parts of the prototype for the development of their new product SAP Strategic Enterprise Management (SAP SEM)TM.
Meier, M. and Mertens, P. (2000), "Linking key figures and internet business news for personalized management information", Journal of Systems and Information Technology, Vol. 4 No. 2, pp. 13-32. https://doi.org/10.1108/13287260080000753Download as .RIS
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