High‐performing, loyal employees: the real way to implement strategy

Joseph F. Michlitsch (Joseph Michlitsch is an associate professor of management at Southern Illinois University Edwardsville, where he teaches strategic management. Dr Michlitsch consults in the areas of strategy formulation and strategy implementation for businesses and not‐for‐profit organizations.)

Strategy & Leadership

ISSN: 1087-8572

Publication date: 1 December 2000

Abstract

Strategy implementation is best accomplished through high‐performing people. Every organization must develop and retain its high‐performing employees who are focused on giving target customers what they want. Key performance factors are explored including clear mission and strategy, selection and training, corporate culture, communications and information, and rewards.

Keywords

Citation

Michlitsch, J. (2000), "High‐performing, loyal employees: the real way to implement strategy", Strategy & Leadership, Vol. 28 No. 6, pp. 28-33. https://doi.org/10.1108/10878570010380020

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Publisher

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MCB UP Ltd

Copyright © 2000, MCB UP Limited

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