High‐performing, loyal employees: the real way to implement strategy
Joseph F. Michlitsch
(Joseph Michlitsch is an associate professor of management at Southern Illinois University Edwardsville, where he teaches strategic management. Dr Michlitsch consults in the areas of strategy formulation and strategy implementation for businesses and not‐for‐profit organizations.)
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Abstract
Strategy implementation is best accomplished through high‐performing people. Every organization must develop and retain its high‐performing employees who are focused on giving target customers what they want. Key performance factors are explored including clear mission and strategy, selection and training, corporate culture, communications and information, and rewards.
Keywords
Citation
Michlitsch, J.F. (2000), "High‐performing, loyal employees: the real way to implement strategy", Strategy & Leadership, Vol. 28 No. 6, pp. 28-33. https://doi.org/10.1108/10878570010380020
Publisher
:MCB UP Ltd
Copyright © 2000, MCB UP Limited