TY - JOUR AB - Companies spend millions of dollars toward the compilation of data, and that doesn’t even include human capital costs. But to what end? Do companies truly make the best use of customer data to reach, influence, and service their customers? Or are they missing the mark in capitalizing on their data assets? VL - 5 IS - 1 SN - 1077-5730 DO - 10.1108/10775730410494152 UR - https://doi.org/10.1108/10775730410494152 AU - Hochhauser Richard PY - 2004 Y1 - 2004/01/01 TI - Data strategy: a critical component of marketing success T2 - Handbook of Business Strategy PB - Emerald Group Publishing Limited SP - 227 EP - 232 Y2 - 2024/04/20 ER -