To read this content please select one of the options below:

Should the system do this? An introduction to real‐world information ethics

David H. Gleason (David H. Gleason ( is managing consultant of IT Quality Solutions, a Boston‐based consulting firm that solves complex IT problems by focusing on organizational objectives.)

Handbook of Business Strategy

ISSN: 1077-5730

Article publication date: 1 December 2004



You can’t unscramble an egg. You break it into a bowl, mix it, cook it, and eat something very different from what you started with. But if the shell were to fall in at step one without your noticing, then you must discard the inedible result and restart the process. Similarly, when an information technology (IT) project is ill‐conceived, often the only way to change the outcome is to start again. Every system, from a mailing list to an airplane guidance system, codifies the ethics of its designers and developers.



Gleason, D.H. (2004), "Should the system do this? An introduction to real‐world information ethics", Handbook of Business Strategy, Vol. 5 No. 1, pp. 299-305.



Emerald Group Publishing Limited

Copyright © 2004, Emerald Group Publishing Limited

Related articles