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Netiquette

Larry Scheuermann (Professor of Quantitative Methods, in the Business Systems, Analysis, and Technology Department, University of Southwestern Louisiana, Lafayette, Louisiana, USA)
Gary Taylor (Southwest Region Contracts Representative for Airborne Express Corporation, Plano, Texas, USA)

Internet Research

ISSN: 1066-2243

Article publication date: 1 December 1997

5019

Abstract

Netiquette is derived by merging the words network and etiquette. More specifically the term netiquette has been described as the conventions of politeness recognized on Usenet and in mailing lists. In the context of the new Internet global culture, attempts are being made to identify common standards of etiquette. Literally hundreds of specific netiquette suggestions are published. Identifies the following most frequently cited specific suggestions for online users: think first; write in upper and lower case; avoid abbreviations; be concise; avoid smileys; don’t flame; don’t take offense easily; don’t evangelize; and know the audience. Netiquette breaches do not always bring retribution. Most breaches of politeness and courtesy may do no more than reflect poorly on the individual user. One who knows the rules of this new culture may well have an advantage over one who does not.

Keywords

Citation

Scheuermann, L. and Taylor, G. (1997), "Netiquette", Internet Research, Vol. 7 No. 4, pp. 269-273. https://doi.org/10.1108/10662249710187268

Publisher

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MCB UP Ltd

Copyright © 1997, MCB UP Limited

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