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E.QUALITY@BT…

Roderick H. Macmillan (BT Laboratories, Martlesham Heath, Suffolk, UK)

Internet Research

ISSN: 1066-2243

Article publication date: 1 June 1996

Abstract

Explains that an on‐line ISO 9001‐based management system has been developed using the World Wide Web (WWW), a hypermedia system and part of the Internet. Subject matter is presented as an alphabetical list of linked encyclopedia‐style entries. Numerous navigational techniques are available, and the system allows the user several different routes to particular information. ISO 9001 and Tickit cross‐references are incorporated, together with linked process diagrams, a topic‐based change log and electronic forms. The level of detail presented on screen may be controlled by users.

Keywords

Citation

Macmillan, R.H. (1996), "E.QUALITY@BT…", Internet Research, Vol. 6 No. 2/3, pp. 19-23. https://doi.org/10.1108/10662249610127292

Publisher

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MCB UP Ltd

Copyright © 1996, MCB UP Limited