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A learning organization perspective on training: Critical success factors for Internet implementation

Carol A. Hert ((chert @ indiana.edu) is currently a lecturer at the School of Library and Information Science at Indiana University where she teaches in the area of information Networking, Technology Standardization and Library Automation. She is completing her Ph.D. at the School of Information Studies at Syracuse University. Her research interests include user behavior on information systems, training, and the impacts of technology on organizations. She can b e reached at the School of Library and Information Science, Main Library 011, Indiana University, Bloomington, IN 47405)

Internet Research

ISSN: 1066-2243

Article publication date: 1 September 1994

1082

Abstract

This paper argues that training is a critical success factor for the implementation of the Internet in organizations. Given the Internet′s potential for transforming organizations, it is imperative that we develop training that goes beyond the teaching of Internet skills and instead enables trainees to become active participants in the strategic planning process. This perspective on training is termed the learning organization perspective. A number of conceptual areas are suggested as relevant to the development of the necessary training and the associated theoretical perspective. It is hoped that this initial articulation of the critical role of training will provide the impetus for others to expand on the perspective and its actual implementation in organizations

Keywords

Citation

Hert, C.A. (1994), "A learning organization perspective on training: Critical success factors for Internet implementation", Internet Research, Vol. 4 No. 3, pp. 36-44. https://doi.org/10.1108/10662249410798885

Publisher

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MCB UP Ltd

Copyright © 1994, MCB UP Limited

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