This paper is an outline of findings from a research project investigating the non‐business use of the World Wide Web in organisations. The study uncovered high non‐business usage in the selected organisations. Pornography and other traditionally identified risks were found to be largely non‐issues. MP3 and other streaming media and potential copyright infringement were found to be problematic. All organisations had end‐users displaying behaviours indicating significant, deliberate misuse that often used a variety of covert techniques to hide their actions.
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