TY - JOUR AB - Summarizes some of the key findings of academic papers presented at the First World Congress on the Management of Electronic Commerce, which took place in January, 2000, in Hamilton, Ontario, Canada, sponsored by McMaster University. The conference was attended by 243 delegates from more than 25 countries. Outlines two meta‐management issues including: the importance of taking a strategic approach to Internet ventures as well as considering infrastructure design during implementation. Several of the papers presented fell into three broad functional categories including operations, human resources and marketing. Finally, a summary of internationalization and education implications is discussed. VL - 10 IS - 5 SN - 1066-2243 DO - 10.1108/10662240010349372 UR - https://doi.org/10.1108/10662240010349372 AU - Bontis Nick AU - De Castro Akemi PY - 2000 Y1 - 2000/01/01 TI - The First World Congress on the Management of Electronic Commerce: review and commentary T2 - Internet Research PB - MCB UP Ltd SP - 365 EP - 374 Y2 - 2024/04/25 ER -